Privacy Policy | Ramps.co.uk

Ramps.co.uk are committed to protecting and respecting your privacy. This Privacy Notice is regularly updated in line with any amendments in the UK General Data Protection Regulation (UK GDPR), as tailored by the Data Protection Act 2018 (DPA), and explains in detail, the types of personal data we may collect from you when you interact with us.

This Notice also details your rights, and other useful privacy and security related matters. Please read the following carefully to understand how we will store and use the data that we collect and how we keep it safe.

We will only collect relevant data to enable us to carry out the requested services. Typically, this will include names, addresses, emails, phone numbers, debit and/or credit card details and any other information required for account applications. We will not collect more information than we need, to fulfil our stated purposes and will not retain it for longer than is necessary.

When you use our services, we may collect the following data about you:

- Details of transactions you carry out with us and of the fulfilment of your orders.

- Information that you provide by filling in forms on our website.

- Your preferences for receiving marketing from us.

- Your communication preferences.

- Correspondence details if you contact us.

- Details of your visits to our site including, but not limited to, traffic data, location data, and other communication data.

- Internet protocol (IP) address, your login data, browser type and version, browser plug-in types and versions, operating system and platform.

- Your interests in relation to our products and services, preferences, feedback and survey responses.

Cookies:

Our website uses cookies to help remember information about your visit, which can make it easier to visit us again and make the experience more useful to you. You will be given a choice to accept our standard cookies or to manage your preferences.

Third party services:

When someone visits our website, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the website. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Storage of your personal data:

All information you provide to us is stored on secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

How we use your information:

We need to process your information to provide our services to you. This processing is necessary to perform the contract between you and us. Where you have given us consent to use your information in certain ways, we will rely on your consent. We may process your information, where necessary, to further our legitimate interests, where those legitimate interests are not overridden by your rights or interests.

From time to time, we may send you a marketing email, it will include instructions on how to opt out of receiving marketing communications in the future. Please remember that even if you opt out of receiving marketing emails, we may still send you important service information related to your account.

Except where we use your personal data for marketing purposes on the basis of your prior consent and subject to any opt out instructions, we process personal data for marketing purposes, as necessary, for the purpose of our legitimate interests in promoting our products and services.

We may disclose personal data if we are under a legal obligation to do so, in order to enforce or apply our terms and conditions of supply and other agreements, or to protect the rights, property, or safety of Easiaccess, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Your Rights:

You have rights to your personal data, which we must respect and comply with to the best of our ability. We must ensure you can exercise your rights in the following ways:

Right to be informed – Provide privacy notices which are concise, transparent, intelligible, and easily accessible, written in clear and plain language. Keep a record of how we use personal data to demonstrate compliance, with the need for accountability and transparency.

Right of access – Enable individuals to access their personal data and supplementary information. Allow individuals to be aware of and verify the lawfulness of the processing activities.

Right to rectification – Rectify or amend your personal data if requested, because it is inaccurate or incomplete. This must be done without delay, and no later than one month.

Right to erasure – Delete or remove an individual’s data if requested and there is no compelling reason for its continued processing.

Right to restrict processing – Comply with any request to restrict, block, or otherwise suppress the processing of personal data. We are permitted to store personal data if it has been restricted, but not process it further. We must retain enough data to ensure the right to restriction is respected in the future.

Right to data portability – Provide individuals with their data, so they can reuse it for their own purposes, or across different services. We must provide it in a commonly used, machine-readable format, and send it directly to another controller if requested. Right to object – Respect the right of an individual to object to data processing based on the legitimate interest condition, or the performance of a public interest task. We must respect the right of an individual to object to direct marketing.

Complaints:

Should any individual wish to complain with regard to the handling, usage or storage of their personal data, they can contact the Managing Director of Ramps.co.uk at the following address – Ramps.co.uk, Lancaster Road, Dunston, NE11 9JR